Working time : Monday - Friday | Morning 8:30 - 12:00 | Afternoon : 13:30 - 18:00 | Saturday | 8:30 - 12:00

ABOUT

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We are

Authorized Service Provider from Apple (Authorized Service Provider)

Thuan My AASP is an official Apple authorized service provider in Vietnam.

With professional service style and optimal price, we are proud to bring our customers the best service experience.

Technical team experienced, dedicated, trained and certified from Apple.

Our service will meet your needs in the best, fastest, quality assurance with the motto: ‘You are choosing the right place and the right person to take care of your equipment’.

Our goal is to be the excellent AASP in Vietnam

Thuan My AASP in Vietnam, established to provide convenient service for others, is applied in accordance with Apple’s process operating system, we aim to be the excellent AASP in Vietnam.

Take care of customers with all your heart

Although customers have purchased Apple from anywhere for a long time, but have questions about how to use the product, they can come to Thuan My for the most enthusiastic support. Thuan My offers a friendly Apple experience space, always ready to welcome all iFan.

OUR REPAIR PROCESS

YOU CALL US

You can call us at any time that is convenient for you. Our consultant will take note of the equipment problems, your contact details and direct you to our center.

COME AND DIAGNOSE

After you come to our center for an overall diagnosis of the device. Depending on the complexity of the repair, we will either perform an on-site repair or take 2 to 3 days to return your device to Apple for repair or replacement.

REPAIR

We carry out careful repairs and only replace parts such as batteries, screens, external speakers for iPhone devices, for other devices we take time to send the device to Apple for warranty. You shouldn’t worry about the integrity of the data on your phone when performing part replacement.

HAND OVER THE DEVICE TO THE CUSTOMER

After the repair is completed, our consultants will contact you about the product’s information after the repair and notify you to pick up the device. Thank you.

OUR WORK STYLE

With a processing time of 4 to 6 working days to send the device to Apple and regularly handle the same battery and screen replacement services for iPhone and upcoming AirPods. Thuan My AASP is always ready to help you quickly! and No need to make an appointment and wait too long.

When you come to us, you can expect friendly, skilled and flexible support from our team of specialists. We provide friendly guidance and answer questions, politely and gently solve problems with your device.

Our highly skilled technicians receive regular Apple training and instruction on the use of genuine Apple parts, using the latest diagnostic tools and equipment provided by Apple. We pride ourselves in providing services to you with the best standards of excellence from Apple.