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15-inch MacBook Pro battery recovery program

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15-inch MacBook Pro battery recovery program

Apple  announced a recall  for a limited number of older 15-inch MacBook Pro models due to possible fire risk. Here’s how to determine if your model is affected and how to fix it:

Why did Apple issue a recall?

The U.S. Consumer Product Safety Commission  received 26 reports of laptop overheating, including five reports of minor burns and one report of smoke inhalation, as well as 17 reports of small damages to personal property nearby.

Which models are affected?

Only one MacPro model was part of the recall: MacBook Pro (Retina, 15 inch, Mid 2015).

When did Apple sell them?

It was sold mainly from September 2015 to February 2017.

How many of them have been sold?

Approximately 432,000, according to the CPSC, as well as about 26,000 units in Canada.

How do I know if I have models that are part of the recall?

The easiest way to tell if your model is affected is to look at the row of functions at the top of the keyboard. This MacBook Pro model is the last 15-inch Apple laptop to not have a Touch Bar, so if you have standard keys, you might have one that falls into recall. Then go to the Apple menu at the top left and select About This Mac. If it says MacBook Pro (Retina, 15 inch, Mid 2015), then yours could be part of the recall.

How do I know if my MacBook is eligible?

In this same About Mac menu, you’ll need to copy your serial number and enter it in the Eligibility field  on the Apple support page  .

My model is eligible for repair. What do I do?

You can Find   an Apple Authorized Provider  , schedule an appointment at an   Apple Retail Store,  or contact   Apple Support   to arrange mailing service through the Apple Repair Center. And as always, make sure you back up your data first.

Can I still use my MacBook?

Apple recommends stopping using the affected MacBook immediately.

How will Apple fix it?

The repair involves battery replacement. No other part of the machine will be affected or replaced.

Will the repair cost me anything?

No, the 15-inch MacBook Pro Battery Recovery Program is free.

How long will it take to repair?

Apple estimates that the service may take 1-2 weeks.

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